ASSIST 24/7
ASSIST 24/7 from Drive Medical is an equipment and activity management software providing detailed, real time and historical information 24/7, 365 days a year.
Reporting on key metrics, performance and activities enables users to access accurate service, rental and equipment records quickly and easily. ASSIST 24/7 connects healthcare professionals directly with service teams to ensure a streamlined approach.
ASSIST 24/7 Equipment and Activity Management Software is hosted on the proven Salesforce™ platform. The ASSIST 24/7 software is a single portal providing a 360° view of equipment or service activity in real-time.
With both online and offline capabilities, ASSIST 24/7 was designed on the Salesforce platform as it is exceptionally flexible and is able to integrate with other IT systems.
ASSIST 24/7 includes;
- 4/7 online customer portal and dedicated call centre to support hospitals and acute care teams.
- RFID and barcode asset tracking providing full visibility of hospital equipment fleets, including quantities, age, condition, ownership, location and service history.
- Real-time work order reporting to monitor activity, highlight outstanding tasks and support clinical readiness.
- Automated scheduling to optimise servicing, maintenance and audit activity in line with SLAs and contract requirements.
- Comprehensive management information and reporting to support accurate, transparent invoicing.
- Secure, GDPR-compliant data hosting for complete data protection.
For more information on our wide range of services, please contact service@drivedevilbiss.co.uk or your local business development manager.
