Service is our dedicated division providing repair, maintenance, rental and clinical solutions to support hospitals and acute care providers.

Delivering exceptional service nationwide, our team of Drive Medical employed technicians provides hospitals and acute care settings with fast, reliable and consistent service support across critical equipment fleets.

With strategically located service centres across the UK, we offer guaranteed response times for maintenance, repair and rental services—helping minimise downtime, maintain clinical readiness and support patient flow across wards, theatres and discharge pathways.

We work in close partnership with hospital teams to design bespoke support plans aligned to KPIs, SLAs and operational pressures, enabling efficient fleet management, improved equipment availability and the delivery of safe, high-quality patient care.

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Customer care that lasts long after purchase, find out more.

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Our Services

Service & Maintenance

With a large nationwide team, Drive Medical Service offer multiple types of service and maintenance to suit customer requirements.

Rental Solutions

As a UK manufacturer and supplier of a wide range of durable medical devices we specialise in providing equipment solutions that meet individual customers’ needs.

Decontamination

Ensuring medical equipment is clean and decontaminated prior to use with a new patient is essential to reduce the risks of cross infection.

Total Managed Equipment Solutions

Our TMES enable customers to build their own bespoke packages from our products and services to meet their specific needs and finances.

Service Training

Our Service and Technical Training department manage a thorough in-house training programme utilising our purpose-built training facilities in Halifax, in line with industry standard and recommendations.

Clinical Support

Drive Medical Service offers a dedicated clinical education, advice and guidance service, that fully supports customer priorities and needs, with 24/7 clinical support through our Clinical Team.

Audit

Our audit service provides a thorough assessment of your processes and equipment from infection control, patient welfare and appropriate use perspectives.

ASSIST 24/7

ASSIST 24/7 from Drive Medical is an equipment and activity management software providing detailed, real time and historical information 24/7, 365 days a year.