Drive Medical Service is our dedicated division delivering maintenance, repair, rental and clinical solutions that support Community Equipment Services across the UK.

Delivering exceptional customer service levels nationwide, we utilise a large support team of Drive Medical employed technicians to ensure a seamless experience for customers.

Our experienced and competent service personnel operate from service centres strategically placed across the UK, enabling us to offer guaranteed response times for a wide range of services.

Our service teams design bespoke support plans tailored to the needs of community equipment services, working closely to meet contract KPIs and help you deliver safe, efficient and high-quality support to service users in the community.

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Customer care that lasts long after purchase, find out more.

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Our Services

Service & Maintenance

With a large nationwide team, Drive Medical Service offer multiple types of service and maintenance to suit customer requirements.

ASSIST 24/7

ASSIST 24/7 from Drive Medical is an equipment and activity management software providing detailed, real time and historical information 24/7, 365 days a year.

Decontamination

Ensuring medical equipment is clean and decontaminated prior to use with a new patient is essential to reduce the risks of cross infection.

Service Training

Our Service and Technical Training department manage a thorough in-house training programme utilising our purpose-built training facilities in Halifax, in line with industry standard and recommendations.

Clinical Support

Drive Medical Service offers a dedicated clinical education, advice and guidance service, that fully supports customer priorities and needs, with 24/7 clinical support through our Clinical Team.

Audit

Our audit service provides a thorough assessment of your processes and equipment from infection control, patient welfare and appropriate use perspectives.