Drive Medical Service is our specialist division providing trusted repair, maintenance and rental support to care and nursing homes nationwide.

Delivering exceptional customer service levels nationwide, we utilise a large support team of Drive Medical employed technicians to ensure a seamless experience for customers.

Our experienced and competent service personnel operate from service centres strategically placed across the UK, enabling us to offer guaranteed response times for a wide range of services.

Our service teams can design bespoke support plans to meet our customers exact needs; we work hard to meet our customers KPI’s ensuring that you can maintain a safe, efficient and high quality support to your residents.

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Customer care that lasts long after purchase, find out more.

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Our Services

Service & Maintenance

With a large nationwide team, Drive Medical Service offer multiple types of service and maintenance to suit customer requirements.

Rental Solutions

As a UK manufacturer and supplier of a wide range of durable medical devices we specialise in providing equipment solutions that meet individual customers’ needs.

Decontamination

Ensuring medical equipment is clean and decontaminated prior to use with a new patient is essential to reduce the risks of cross infection.

Service Training

Our Service and Technical Training department manage a thorough in-house training programme utilising our purpose-built training facilities in Halifax, in line with industry standard and recommendations.

Clinical Support

Drive Medical Service offers a dedicated clinical education, advice and guidance service, that fully supports customer priorities and needs, with 24/7 clinical support through our Clinical Team.

Audit

Our audit service provides a thorough assessment of your processes and equipment from infection control, patient welfare and appropriate use perspectives.

ASSIST 24/7

ASSIST 24/7 from Drive Medical is an equipment and activity management software providing detailed, real time and historical information 24/7, 365 days a year.